Customer Testimonials
Excellent service we need it done the right way I recommend RK Chevrolet. Thanks for service.
Been coming RK for 2 years now, never been displeased. Sales was great n service guys r good to me !!!!!
Dave is great to work with. My experience with him and the RK Chevrolet team was one of the best I’ve had.
Wonderful sales/ finance team !!! Very knowledgeable and professional! Felt no pressure in our purchase! Excellent
The staff, Wes, Jess and Gabe in particular, at this establishment makes purchasing a new vehicle so easy! I would go no place else if I were starting this process again, truthfully!! I was able to get a good deal on my preferred chosen vehicle without the typical stress I’ve previously experienced every place I’ve ever gone to prior (& I’m no ‘spring chicken')!! Whether you’re a beginner at vehicle purchasing or have been around the buying block a few frustrating times you may want to save yourself a hassle and go to RK Chevrolet from ... Read More DealerRater - Mar 30, 2026
Definitely the dealer to purchase from, from the beginning of your purchase through the time you have it, they take care of your vehicle. We can definitely count on them Thank-you for always making sure my parents vehicle are safe. .
Had a great experience with JoJo and Wes. Didn’t have the color we wanted but they tracked one down for us
Charged me for a service that was not performed. Tire rotation was not completed. Here it’s common
A huge thank you to RK Subaru and especially to my car guy, Dave Lalena! This is my fifth vehicle from RK (fourth from Dave), and he never stops amazing me.
Even after we signed the deal, Dave kept working on my behalf, making calls and finding a way to lower my interest rate and save me thousands of dollars. That’s going above and beyond!
Dave treats me like more than just a customer—he truly looks out for my best interest every time. This is why I’ll never go anywhere else for a car. Highly recommend RK ... Read More DealerRater - Aug 30, 2025
Very professional and listened to what we were looking for in a car. Would recommend.
Service department is incomparable. Always friendly, courteous and willing to listen. Much prefered over regular repair shops. All staff is pleasant and speaks to you when they pass. Salepersons are helpful but not pushy.
From start to finish it could have not been better!! Our salesperson Trinity was WONDERFUL, knowledgeable, and an owner of the same make vehicle we were interested in. The finance manager Jessica found us a GREAT loan rate. The two of them made it a very easy choice and purchase. This has been the best experience I have ever had in getting a car. I will be recommending RK to anyone who will listen.
Have not bought a car from a dealership in 20+ years and this was a very pleasant experience
Dealership was very helpful, non pushy. Help with every question along the way, thanks RK
I first spoke to Dave LaLena on the phone a few years back. After calling about 7 other dealerships, I ended each call in frustration. I knew in that first phone call that this was the person to help me with the very big decision of purchasing a car. I bought the Crosstrek, then upgraded to the Forester. I brought my daughter to him and he put her into a car that she loves. I send my friends and clients to Dave because I know he is fair, honest, super helpful and I am happy to say he has become my ... Read More DealerRater - Jan 2, 2025
Just purchased my first Subaru, a Forester, after months of searching various dealers. RK of Vineland found the vehicle I wanted, in the color I wanted. Aleika, our salesperson, and Steve, the manager were so nice, knowledgeable, and worked with us to find the perfect car. The dealership did everything to make our purchase as easy as possible and I would highly recommend RK to my friends looking for a new vehicle. I am still learning about all the features my Forester has, but I am lovin' it.
After test driving several cars at other dealerships, we purchased our 1st Subaru at RK. The staff made the experience pleasant with no pressure. Our salesperson, Aleika, was super personable. She pointed out all of the safety features and highlights of the Subaru Ascent and Jennifer in Finance explained all of the warranty features and helped us select the one that best fit our needs.
RK Chevrolet has great customer service, in this day and age it’s almost sadly unheard of.
More of a relax setting then the other dealerships I been to. Not pushy at all!
RK Chevrolet service is second to none,with a outstanding service department,and reps l will continue to use there service department..
I had a great experience with the sales team, but the follow-up has been very disappointing. I purchased a car in Vineland and live in Delaware. Since August 13, I have been asking about my expiring temporary tag. The tag has now expired, and I have not been able to drive my car for three days due to a lack of follow-up. It seems either the dealership is unwilling to issue another tag or the staff is not managing requests properly. I am very disappointed with how this has been handled.
Just upgraded my vehicle, getting a 2022 Subaru Outback. Went through Dave LeLana again. He always keeps a relationship with his customers. Not just about the sale but something that works for your needs. I said it in my past review and it still applies, go to Rk and see Dave. I'm now a repeat customer and I know several others
natalie in the service dept was great friendly and she knows her job great service
This was my 1st time purchasing a Subaru. I was impressed with the friendlyness of the staff. Gabriel Herrera was the salesman I worked with. He was so patient, polite, friendly, and he never pressured me. Which is something I really liked. He even has taken my phones calls when I didn't know the answer to something. One of those calls was on his day off. He was very knowledgeable and was able to answer all my questions and concerns. I think he is a valued member of the team at RK Subaru, and would recommend him highly.
We now own a 2022 Forester, a 2023 Crosstrek and a 2024 outback. All from RK. From Dave in sales to Alex in finance to sales mgr. Andrew everyone was knowledgeable, friendly and upfront. From start to finish the best dealership I have purchased from and at age 70 that says something.
Our salesman, Dave LaLena was great. Everyone at the dealership was pleasant and professional. They all seemed to work well as a team. I would recommend them to anyone.
Vehicle was returned dirty. The seat, steering wheel and door had Grease on them. The communication from the service department was good but going forward I'll go a little further back to Bridgeton Chevrolet Buick GMC Cadillac.
This is the third Subaru I have purchased. Fabulous dealer and great service before and after the sale.
Wonderful experience working with Dave LaLena. He is knowledgeable and friendly. Love my Kia Sportage.
Have not heard about coming in for the 2 week after purchase followup for operating instructions. Dave was helpful and informative; followuped with all aspects of transaction.
They did a good job with the service and the recall while I waited in the lounge.
Fabulous dealership. I will not go anywhere else. Great service and kind service people.Awesome.
Today I purchased a 2024 Subaru Legacy and Tom Rogari, my salesman, was excellent. Very professional and knowledgeable. I have another Subaru dealership that is closer to me, but I drive to RK because of Tommy. He has sold me 2 vehicles and both experiences were pleasant, and easy. Everyone I've dealt with at this dealership has been great also. I highly recommend RK Subaru and Tom Rogari!
My experience was excellent. We arrived at a fair deal for our 2023 Telluride (love the vehicle). However the reason for this review is because there was an error in the paperwork that resulted in us being charged $1,000.00 above the agreed price. The dealership noticed the error, called us, apologized for the error and immediately refunded the overpayment. This honesty and integrity is appreciated as they could have swept it under the rug. For me, 5 starts for honesty and integrity, you do not often see these days were someone admits a mistake, corrects the mistake and apologizes. For this reason, I ... Read More DealerRater - Jun 24, 2023
Entire staff is friendly, knowledgeable, and willing to help with whatever you need. They got me in the best car I could afford, and never tried to pressure me into something outside my price range.
Tommy was very appreciate and helpful during this process. He was able to make the deal that was beneficial to everyone. I definitely will be returning to the dealership for future purchases. Thanks again Tommy and RK Subaru.
Absolutely the best car dealership, with great wonderful sales reps, in need of a vehicle? Go there! They go above and beyond to help everyone!
I had my Subaru Outback 2021 serviced this past Saturday(4/1/23). It's always a positive experience!!! The RK staff takes pride in what they do. It definitely shows. Their hard work and professionalism is outstanding. A shout out to Nick DiDonato(Service Advisor) for being attentive, a great communicator and a professional. He always has everything running smoothly and in an organized capacity. Also, I would like to recognize Javier Valentin for working on my car. Thank you so much for your hard work and dedication. I appreciate RK for taking care of my car in a timely manner.
Jess M, sales consultant, was absolutely amazing. Gave me that top notch personal interest that is hard to find these days. You will be wise to ask for her when purchasing a vehicle.,Brian A, sales manager, will stand by you every step of the way until you get the perfect payment plan. Excellent sales team here!!!
Dave was the absolute best! Very friendly and helpful! I will recommend him to everyone.
Great Experience great sales Dept Joe and Wes and James made my experience a breeze. Highly Recommend
Great customer service! Macho Gonzalez was excellent! He didn’t hassle me and made sure I was comfortable in my choice. I love the new 2022 Silverado that I purchased.
Great! Top shelf experience at RK! Macho, our salesperson, is the BEST! MACHO is informative, accommodating and attentive! Thanks Macho for the great buying experience!
Thank you for being honest and open about the buying process. Everyone has been GREAT!
Thank you, Tommy Rogari, for your patience and experience in helping me pick out my 2022 Forester. Good job! I love it!
Overall, very satisfied with the service. As a returning customer for services, I have always had very positive experiences. Highly recommended.
Absolutely the worst service department I have ever been to. My truck has been there 3 times and the problem still isn’t corrected. To make matters worse the last time my truck was there the service manager somehow dented the hood of my brand new 2022 Silverado. He did not tell me about it I had to find out for myself that he did it and when I called him out on it he with no problem at all says “oh I was the one driving it so it must of been me.” If you have a Chevy stay far away ... Read More DealerRater - Sep 9, 2022
Just purchased a crosstrek with salesman Tom Rogari. He was very helpful and willing to take the time to answer all my questions and showed me different models till I decided on the crosstrek.
RK Chevrolet Dealership, our first time to visit and we came in to browse only, but left in purchasing a Subaru. Our sales rep., (Joseph) was courteous and very helpful in providing us with details of the car.
My experience at this dealership was horrible to say the least. I do wish to highlight the positive first.
When I arrived on the lot, I was greeted by the best salesman ever (Jeff) a minority. The level of customer service was outstanding from Jeff. Unfortunately, he was stuck in the middle between a very unhappy customer and a very disrespectful manager (Brian Anderson) who is Caucasian.
I came in to purchase a used Kia Telluride but ended up purchasing a 2023 Kia Sportage Hybrid (showroom model). I came into the dealership already financed with a check from my bank. When ... Read More DealerRater - Jul 26, 2022
Most of the time it is great. I have had some issues in the past.
My salesman was very helpful and the whole process was quick. The truck has everything I need
RK Chevy no one there is ever in a bad mood they're all nice people they get the job done and they're honest. And honesty is the only reason why I keep coming back
Easy on-line appointment, easy access to service doors, service agent was professional, main reason for service was milage dictated oil / filter change and tire rotation. However, we had one other concern regarding what seemed like unusual play in the drive train when parking whether on flat or hilly surfaces (1st time owning Colorado Truck so was not sure what was normal). The service agent took for short spin to understand what we were sensing and then made sure the mechanics verified what he suspected as normal slack in the drive train and including when vehicle shifter placed in parking mode. ... Read More DealerRater - Jun 9, 2022
Every time I go there I have to come back for the same exact problem every single time
Quick, efficient and very professional. Friendly and courteous. A really nice first time experience for me
I was extremely satisfied with RK Subaru and my salesman Dave Lalena. He helped me with my trade in and purchase of my new Impreza. This is the second Subaru purchase for me and I will recommend RK and Dave to my friends and family. Thanks Dave! Great person to deal with at RK. And thanks to Nicole for assisting me in learning about the "inside works" of my Impreza.
I have always had a good experience when taking the car for service, whether dropping off or waiting.
The best place to buy a car. Jessica was amazing. I didn’t feel pressured at all during the processs
I was extremely satisfied with the sales staff each of the two times I leased a Subaru. I was also extremely satisfied with the service department each time I have brought my car in for servicing needs. I even told them how happy I was with their service the last time I had my car there.
good to work with. .only never shown how most stuff works nobody ever available help
Fairly quick and easy process of buying a car, friendly staff. Wish there was room for negotiation
Appointments are always easy to obtain, the service man are very polite and courteous, I can get a ride to and from the dealership easily, and I have excellent service.
I brought my Corvette to RK Chevy for an oil change. The service was excellent. They were very prompt, courteous, and professional. The shuttle was very convenient for me.
I had a coupon for Bennett Chevrolet where I bought it. Asked to use it at Rk Chevrolet. It was for a $14.95 oil change. Leonard Dietz in service said no I can’t use it here. I had to pay $65.71 for an oil change. Shame on you Chevrolet for being so greedy! How can you make that better for the average customer? Maybe my next car should be a Nissan or a Ford.
RK Chevrolet offers fast and friendly service. They have a clean and comfortable waiting area. I highly recommend RK Chevy for sales and service needs.
I went there to lease a new vehicle because me lease was about to be up. After my experience with them I would NEVER EVER BUY ANYTHING FROM THOSE CROOKS EVER!!! They lied to me when the ran my credit and then tried to haggle with me on the pricing. I told them what I was willing to pay PERIOD and said they would have no problem with the deal. They wasted my time and jerked me around with pricing. They are thieves for lying about my credit to try and make me have to spend more money. The very ... Read More DealerRater - Mar 25, 2021
Good prompt Customer service. Transportation shuttle is very helpful. Friendly staff. Keep smiling, Clean waiting area, Keep customer informed on service progress. Very good quality of service
I purchased my truck there. I’ve always had good service. I love the truck. This is the 4th truck I purchased at RK Chevrolet
Steve Magee was great from the beginning to the end! I might have found a couple prices slightly cheaper to start but we went with our gut and chose Steve because he gave an immediate response to our inquiry. We simply asked for your best price with everything included with no games of going back and forth and Steve did that immediately. Other dealers had anything from a couple questions to really missing the point of an online inquiry. Steve was direct and it paid off for all of us. He unfortunately couldn't get the truck he thought he ... Read More DealerRater - Dec 29, 2020
Excellent Salesman very polite and efficient. Macho was great to work with and made everything easy. He is always great to deal with and we will be coming back for the next vehicle we need
I’m so very happy and pleased with my 2020 Kia Forte.A great big THANK YOU to Joe LaCroce for making it possible. He went over and beyond to get me into a new vehicle.He’s a great salesman with a super personality and very caring person also.
I recommend Joe LaCroce and Wes Storar when you go to RK Chevy to purchase or lease a new car. Pleasant fast experience!! They were very helpful !!
Great experience. Salesman and management cared for my particular need. They went above and beyond their duty to make me a satisfied customer. Extremely happy!
Even though I purchased an old car from a local used car dealer I was treated like family and like a valued customer by the guys in service. Even the driver that took me home and picked me up was very nice.
I always receive the best service at RK Chevrolet in Vineland NJ.They pay attention to detail and treat my Tahoe with the utmost care. Service is always efficient, courteous and thorough. That's why I've been testing my vehicle to them for over 30 years!
when you get there you are greeted with a smile and very helpful with your concern with your vehicle, Been very happy for the past 10 years going there.;
professional, quick and extremely competent. fixed the car correctly the first time and went above and beyond at this service. will always use them for my car repairs.
It is great to have a fantastic Sales Associate as Dave L in the Suburu Dept at RK. I trust Dave and RK Suburu in
I was there for a recall of the PVC valve, I was very happy with the service dept. staff and with the short amount of time that the repair/PVC valve replacement took.
They advertise what they don't have KIA Telluride. Made me drive to their location 35 miles and then I was told it was sold A week a go.
I have had my car serviced many times and have always received great service. Everyone is always very friendly and do everything they can to assist you.
My dealer was very short with me and sold me a vehicle above its value. The vehicle needed an oil change and they didnt even detail it before I signed the papers. I was told it would be done after I brought it back in to get two new back tires on it but they failed to keep their end of the promise made. Hunter, my dealer at RK Kia, failed to contact me when the tires had came in. I contacted the service manager for weeks before my appointment was scheduled. When I walked into the dealership Hunter said ... Read More DealerRater - Oct 12, 2019
The cost of wipers 25.00 was ridiculous!! Had to wait 2 hrs for delivery for blades that were 17.00.What I thought would take no more than 2 hrs for this process it took 4.5 hrs. Inexcusable!! I was told blades went to wrong location. I could've walked to auto zone and gotten blades myself. Never will I come back to RK for inspection or anything else.
drove 3 hours to buy a (used) car. I communicated with the dealership for 4 days before taking the trip. After I test drove the vehicle and sat down to crunch the numbers, Wes, the Sales Manager, tried to charge $23000 for a car valued at $18000!!!
When I pointed this out to my salesman Steve he immediately went back to the manager. (Steve was amazing and clearly stuck in the middle.)
Wes then countered @ $18,900 and refused to negotiate on price after being caught trying to essentially steal $5,000 from us. When confronted on this fact numerous times, Wes tried to ignore it until he ... Read More DealerRater - Jan 18, 2019
I was recommended to go here by my insurance. The collision department said a week. Then 2. Then another day! I asked when I dropped it off if they had all the parts they needed, they assured me they had everything and my Jeep would be done on time. Ha! I will NEVER go here again. I will tell EVERYONE I know to avoid this place at all costs! They agreed to pay for the 1 extra day of my car rental. However, I got billed for it because the shop hasn’t gotten around to getting the order to the rental ... Read More DealerRater - Oct 16, 2018
Friday September 21st I brought my 2011 Kia Sorento into RK Kia of Vineland in for service. It was due for an oil change and my back door handle on the drivers side had broken off a few days earlier. After it had broken off I checked all my other handles to make sure they were secure and they were all fine except the one I broke off. When I arrived at Kia I was told there was a recall on my specific model of car, and they had to see if it could be covered. When looking at my car ... Read More DealerRater - Sep 26, 2018
The service department at RK Kia in Vineland is without a doubt the best Kia service department in all of New Jersey. I had to get my 2013 Optima towed in due to it breaking down a little bit over a month ago, and they had it back to me within a month, even with the engine being on national back order. Chris and his team definitely deserve this 5 star rating for keeping me up to date and informed on the status of my vehicle over the length of my service visit with them. Many thanks!
I took my chevy cruze to have work done on it because it was leaking coolant and its under warranty. They said they couldn't fully diagnose the problem until I drove my car around and let the dye get thru but wanted to pay a $300 diagnostic fee since they didn't fix my car. So ibpick my car up and i notice now its misfiring on top of the coolant leak I take my car back to them after a week to have them "fix" it forreal this time. After a week I get my car I ... Read More DealerRater - Jun 28, 2018
All these idiots want to do is sell cars. The rest is BS. I bought a brand new truck from them and I wanted Rhino liner installed in my bed. These geniuses used a poor grade spray on liner that flakes off if you set anything on it. It is a pickup WORK truck. The liner looks like crap and has body paint showing where this cheap junk was applied.
I took this truck in 6 weeks old the rear caught on fire. These people not only kept my truck but they put a nice dent in my fender. Complete incompetence ... Read More DealerRater - Mar 21, 2018
Purchased a good used car a couple years ago, last week. R.K's been emailing and calling me for a week to possibly purchase another vehicle. I wanted a newer model anyway. After waiting forever at the sales desk, he came back and said they would only offer me half of the price, I still owed, as a trade in. Never had this bad of an experience ever, at any dealership!!! There was no negotiation, nothing, all the salesman said was the payment would be hundreds more a month! I'm never late on my bills including car payments. ... Read More DealerRater - Mar 17, 2018
I have purchased my last 4 cars from RK and I never had a complaint!!! Great service and very honest. They give you great deals.
I have heard about dealerships like this first time i ever experienced one.This dealership uses scams to draw customers in i got an offer to test drive a subaru i got a call asking when i would be in i said in 15min im not far from RK i went i test drove i did not like the subaru.I ended up test driving a kia sorento they advertise 120% of kelly bluebook i was offered 70% when i asked why the offer was low they said they dont just go by kelly bluebook.Then if thats the case dont advertise 120% ... Read More DealerRater - Oct 6, 2017
I just want to thank the team of Subaru of Vineland for tending to my issues. They sales manager has been very active in assisting with all my concerns. Thank you for your dedication of service.
Needed some repair work done to my 2008 Kia Sportage. The experience was painless and the service department got me back on the road in record time. Dave Pastor and his crew are the best!
Brought my car in for a recall. Ended up paying $60 for marker light replacement. This is why I use my own mechanic. Will never utilize RK Kia as a repair site again nor will I ever purchase a car from them.
My experience with RK Kia of Vineland was and continues to be a disaster. My car broke down 12 days after my purchase and I towed it back to Kia (which the sales manager fought me on him paying for the tow, he finally paid) they stuck a bandaid on my car and it broke down again a month later. (Still under my 90 day warranty thankfully) I had to take my car to a "third party" to prove it was Kia's fault. It was proven by 2 separate third parties. Kia stuck another bandaid on my car and I ... Read More DealerRater - Jun 25, 2016
This is the WORST car dealership I have ever been to. I HIGHLY recommend STAYING AWAY!
I was browsing for a car to purchase in the fall. Rob pushed me on their "summer sales event". I thought he found the perfect car for me, so i ended up purchasing it at that time. I spent a large amount of money on a higher end kia. It turns out they lied about the car i purchased. I was told it would have a remote start included (and i paid for the feature up front). When I received the car, ... Read More DealerRater - Jun 13, 2016
I contacted Rk Chevrolet on line about a 2016 Malibu within minutes they called me asked what I was looking for ,I gave them the the year and color they said they would get back to me. The next day I was on my way there and they called with just the car I wanted ,I got there Don Reed greeted me and directed me to Dave Parsons several hours later I drove off with the car off my dreams and the price I could afford it was an awesome experience everyone I dealt with there was awesome
Having a little trouble getting a call back from the service department. Moisture collects in the headlights. Took the car to the service dept. when it was raining, so they could see the problem. Bought the extended warranty on the 2013 Sorento . Car just needs to be fixed.
